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Redelivery Changing the way we deliver… faster, smarter, better.

Missed your delivery?

Did we try to deliver a consignment to your address, but nobody was there to receive it? You can use our new online system to arrange redelivery or collection. It’s fast, easy and convenient.

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You can find the tracking number here

How would you like to retrieve your item(s)?

We tried to deliver your item(s) to your address, but nobody was there to receive it.

* Your consignment is left in your safe place at your own risk.
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What is Your local Parcel Shop

Your local Parcel Shop allows you to have your item redirected to a more convenient location closer to where you live and therefore save you time waiting for our driver to attempt re delivery or the inconvenience of having to travel to our distribution depot in Braddan.

How it works

If our driver attempts a delivery and you are not at home they will leave a ‘ Sorry we missed you’ card; simply follow the instructions on the card and choose the Parcel Shop you would like us to deliver your item to. If we receive your instruction before 7am your item will be ready for you to collect from your preferred location by 12noon on the same day, any requests received after this time will be available the following day. (weekend requests will only be available from 12 noon on Monday)

Restrictions

Some parcels will not be suitable for this service as they may be too large or perishable, to help you decide, the driver will indicate on the card they have left with you if you can take advantage of Parcel Shop or alternatively if a redelivery/collection from our depot is required.

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You have selected to collect from our depot

Please select a preferred collection date:

Please note that your collection date needs to be within the next 5 working days (including Saturdays).

Collecting today?

If you would like to collect your item(s) today, we will notify you by email & SMS when it is ready for collection

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Please select preferred time of collection:

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Disclaimer
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Please provide a new address:

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Please select which of the following locations you would like your item delivered to:

  • 1. EVF - Peel

    Address: Peveril Road, Peel, IM5 1PA
    Phone: 01624 842111

    Hours:

    Monday:
    07:00-21:00
    Tuesday:
    07:00-21:00
    Wednesday:
    07:00-21:00
    Thursday:
    07:00-21:00
    Friday:
    07:00-21:00
    Saturday:
    07:00-21:00
    Sunday:
    08:00-20:00

  • 2. EVF - Alexander Drive, Douglas

    Address: Alexander Drive, Douglas, IM2 3QL.
    Phone: 01624 621250

    Hours:

    Monday:
    07:00 - 22:00
    Tuesday:
    07:00 - 22:00
    Wednesday:
    07:00 - 22:00
    Thursday:
    07:00 - 22:30
    Friday:
    07:00 - 22:30
    Saturday:
    07:00 - 22:30
    Sunday:
    07:30 - 22:00

  • 3. FCX - Ballasalla

    Address: The Cargo Centre Isle of Man Airport Ballasalla, IM9 2RH
    Phone: 01624 721900

    Hours:

    Monday:
    09:00 - 17:00
    Tuesday:
    09:00 - 17:00
    Wednesday:
    09:00 - 17:00
    Thursday:
    09:00 - 17:00
    Friday:
    09:00 - 17:00
    Saturday:
    09:00 - 11.00
    Sunday:

  • 4. EVF - Brayhill, Douglas

    Address: Brayhill, Douglas, IM2 5BS
    Phone: 01624 621181

    Hours:

    Monday:
    06:30 - 22:00
    Tuesday:
    06:30 - 22:00
    Wednesday:
    06:30 - 22:00
    Thursday:
    06:30 - 22:00
    Friday:
    06:30 - 22:30
    Saturday:
    06:30 - 22:30
    Sunday:
    07:30 - 22:00

  • 5. EVF - Lezayre Rd, Ramsey

    Address: Lezayre Rd, Ramsey, IM8 2LN.
    Phone: 01624 816208

    Hours:

    Monday:
    06:30 - 22:30
    Tuesday:
    06:30 - 22:30
    Wednesday:
    06:30 - 22:30
    Thursday:
    06:30 - 22:30
    Friday:
    06:30 - 22:30
    Saturday:
    06:30 - 22:30
    Sunday:
    07:00 - 22:30

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Please confirm your details

This information helps us keep you updated on your delivery and we can contact you with any issues.

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Thank you Firstname

Please double check your selected method and redelivery details below:

Type:

Delivery

Date:

Time:

AM

Parcel Shop Location:

123 Main Street, Douglas IM4 3AB

Safe place:

Leave it in the shed please

Terms:

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Need help?

Should you have any issues getting your parcel redelivered, please call us on 01624 692111 and our team will be happy to assist you.

If you have one of our older missed delivery cards without the Redelivery ID please click here to organise redelivery.

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